Licensed, Bonded & Insured Plumber in Salem

Reviews from Valued Customers

Real Stories from Real People

If you are still gathering information to make sure we are the right Salem plumbers for your home, we are glad that you came to this page, because we prefer to let our reviews speak for us - and they speak volumes! Take a look at what your neighbors are saying about our services and team. We hope that their stories can help seal the deal for you.

Did we recently visit your place? Let us know about your experience as well. We love reading the feedback of our valued customers. Your stories are vital in helping us grow as a company.

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I highly recommend this company!

“Needed to have water lines and drain re-located in my bathroom. Thanks to Jim & Nathan, it was done perfectly and in less time than estimated. They were both professional and very pleasant to work with. I'm just sorry I can't give more than 5 stars.”

Dave Thoreson

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  • DoneRite saved my day

    “DoneRite saved my day when a pipe burst under my manufactured home and water was pooled up under there like a lake. The owner, Aaron diverted Tyler to me from another job immediately. Tyler arrived in a very short time and took care of my problem. Both Aaron and Tyler were very friendly, polite, and helpful. Great job done by a great company. I will absolutely recommend them to anyone else.”

    Jeanie

  • Appreciated the kindness on the phone, in person, by the worker, and even the owner when he swung by to bring a needed part.

    “Done Rite was able to accommodate a quick need and did work in a timely manner. Appreciated the kindness on the phone, in person, by the worker, and even the owner when he swung by to bring a needed part. They explained what the problem was and course of action before starting any work. We would use them again hands down. Thank you!!!”

    Alyssa W.

  • Superior Service

    “We contacted DoneRight by email on Sunday evening. Had an immediate response stating they would send a plumber out first thing in the morning, which they did. Alex was here first thing Monday morning. Alex is very professional, knowledgeable and has superior customer service. He had our plumbing/drain issues taken care of in no time at all. His work was excellent. Working with DoneRight and Alex was great, they will be who we will call if we need this service again. We would totally recommend them to anyone needing any plumbing services. Their pricing and customer service is fantastic. Thank you DoneRight and Alex!!”

    Robert & Beverly Garfield

  • Very efficient, quick to address any concerns I had during a very extensive project. The work crew, especially Jim, was very efficient and friendly. I highly recommend Donerite Plumbing for your next project or repair.

    Ruthann

  • He also taught me some things about garbage disposals I didn't know before. I would recommend this company!

    “They were able to get someone to come right out and work on my kitchen drain issue. He was super nice and helped me understand why it got clogged. He also taught me some things about garbage disposals I didn't know before. I would recommend this company!”

    Joni

  • They fit me in the same day, quickly resolved the problem, and were absolutely great

    “DoneRite Plumbing is the best! Two of my three toilets were clogged, and I tried everything I could to self-diagnose and fix them, to no avail. I had company coming, so I called DoneRite in a panic - they fit me in the same day, quickly resolved the problem, and were absolutely great! So glad I went from "tried-to-do-it-myself-and-done-wrong" to DoneRite!”

    Shannon

  • Put them first on your list to call for plumbing concerns. Courteous, efficient, explained potential problem & resolution in terms that I could understand. Problem was resolved at an affordable cost. Thank-you Alex & office staff.

    “Put them first on your list to call for plumbing concerns. Courteous, efficient, explained potential problem & resolution in terms that I could understand. Problem was resolved at an affordable cost. Thank-you Alex & office staff.”

    Susan

  • They were professional and got the job done in no time. I highly recommend them for any plumbing needs!

    “They did an excellent job at my sister-in-law's. They were professional and got the job done in no time. I highly recommend them for any plumbing needs!”

    Trisha C.

  • Repeat Customer!

    “They saved my bacon by coming out during a huge family function and unclogging my kitchen drain! Then had them install a hot water heater on a separate occasion and again when I had them install a toilet! They've always been quick, skilled, professional and affordable! I've had them come back a second and third time because each time it's always been DoneRite!”

    Sue

  • Best Plumbers around

    “My wife called and left a message on Sunday evening. We didn't expect Monday morning service but we got it. Alex did an amazing job for us. DoneRite plumbing will be our go to plumbers. They are fast , efficient, and fair on their pricing.”

    Robert

  • I highly recommend this company!

    “Needed to have water lines and drain re-located in my bathroom. Thanks to Jim & Nathan, it was done perfectly and in less time than estimated. They were both professional and very pleasant to work with. I'm just sorry I can't give more than 5 stars.”

    Dave Thoreson

  • Great people

    “Great service”

    nathan

  • I trust him and his work

    “I contacted Erin regarding my tub spout needing replacement. He was able to come and take a look at the problem within an hour of me contacting him in order to get an idea of the needed work. He was able to come back the very next day, first thing in the morning and replaced the spout so that we weren't without the use of our shower. He is the only plumber that I have used to do installations and repairs for many years. I trust him and his work. He has never had to come back to fix anything that he has done. Exceptional work and exceptional customer service!”

    Monika M. York

  • My plumbing company for life

    “If you are looking for a great plumbing company you’ve found it with DoneRite. My home warranty company referred me to them. On New Year’s Day sewage baked up in both bathrooms, including the toilets and tubs. The company I called came out and used a rotor rooter machine on it. It cleared my system for one day and then backed up again. A wonderful technician named Alex came out from DoneRite and knew right away that the problem was a gigantic clog deep down in the line. He worked on it with a rooter machine from 8:30 AM until 5:30 PM. I could tell he was determined to get out the clog and would work on it until he solved the problem. The owner of the company, Erin even came out to help him. He finally removed the clog 90 feet down the line. The owner offered to come out the next day and scope the system from my roof to make sure there were no other problems. The final cost was more than fair considering the time they spent. They really cared about my plumbing problems and were willing to go the extra mile. They are my plumbing company for life.”

    Sharon Bolen

  • Thanks for getting it Done Right!

    “Needed a plumber to repair a leak from the city water supply to the house. I needed fast response since the leak could have escalated. They provided an estimate and got to work within 2 business days during bad weather stretch. Just in time for Christmas. They cleaned up after themselves and respected the neighbor's property. Thanks Randy for doing a lot of hard work under the house and digging outside the house. They also did great followup testing the water pressure so I could report to the city of salem. Thanks for getting it Done RIght!”

    Tim Banicks

  • I am overjoyed by the service that I received. If I need a plumber I will be calling DoneRite.

    “Our washing machine drain was plugged. We tried to remove the clean out cap and couldn't get it off. I called a plumber and they wanted more money than I had. Just by luck I called DoneRite Plumbing. The person who answered the phone was very nice and professional. He scheduled a service appointment. The employee showed up right on time. We only wanted to get the clean out cap removed. He removed the cap and cleaned my drain. He also suggested a product that will keep my drain opened. I received a fantastic job and a price that I could afford. I am over joyed by the service that I received. If I need a plumber I will be calling DoneRite. I can say enough about this wonderful company. If you need a plumber you need to call Done Right. They are the best in the business. Thank you for being so wonderful. ”

    Winnie

  • Professional Job. Done Rite!

    “The plumber got in and got it done for a fair price. What more can you ask for. I'm happy!”

    Jack

  • Not only at a reasonable price, but sent a very professional and polite repair man.

    “We needed someone quick, and Done Rite plumbing made it happen. Not only at a reasonable price, but sent a very professional and polite repair man. Thank you!!!”

    Jennifer D.

  • DoneRite was very professional, friendly, and fast!

    “DoneRite was very professional, friendly, and fast! Lisa explained all their pricing over the phone and our plumber Brad came out within 2 hours to fix a clogged toilet. They have very prompt service and the best prices in town. Brad was able to unclog our toilet quickly and affordably. Thanks for the kind service! We will definitely use DoneRite again.”

    Charlotte N.

  • It went very well. Out of 5 plumbers contacted either by phone or through Angie's List "request for estimate" form on a Friday afternoon, DoneRite was the only one to respond and did so the next day (Saturday). They contacted me via email and set up a rather broad time frame for coming on Tuesday. Tylor called and showed up at the beginning of the time frame, gave an estimate and was ready to go to work when I accepted it. He worked hard for over an hour to replace the old parts with new (which he had with him) and answered all my questions regarding how to turn off the house's water supply (more complicated than I realized).

    Becky

  • Awesome experience

    “Our water bill had been increasing over the past few months and thus we suspected a leak. When I contacted DoneRite before noon, they had someone at our home within 2 hours. A leak was discovered directly under our foundation and repaired the same afternoon. Jim was incredibly knowledgeable and also professional. He was great to work with and his courteous manner was a delight. After having had a "not so good" experience with a previous plumbing company, this was a great experience. The cost was less than expected and we have most certainly found our plumbing company for life!!”

    Steve B